pbc8 Privacy Policy — Your Information Is Fully Secure

1. Why This Policy Applies

pbc8 (bundles https://pbc8.cam) is an online casino and betting platform operated for players in Bangladesh. We believe that protecting user privacy is a core part of our responsibility. This privacy policy explains what information we collect from you when you use the pbc8 website, create an account, or use any of our services — how we use it and how we keep it secure.

Please read this policy carefully. Continuing to use our platform means you have agreed to this privacy policy. If you have any objection to any part of it, please contact us.

2. Key Definitions

• "We" / "pbc8" — refers to the pbc8 website and its operating entity.
• "You" / "User" — refers to any registered or unregistered visitor of pbc8.
• "Personal Information" — any information by which you can be directly or indirectly identified.
• "Processing" — any operation involving personal information, including collection, storage, use, transfer, or deletion.
• "Cookie" — small data files stored in your browser that help improve the website experience.

3. Types of Information Collected

We may collect the following types of information:

a. Registration and Identity Information

• Full name and date of birth
• Email address
• Residential address
• National ID or passport details (when identity verification is required)

b. Financial Information

• bKash, Nagad, Rocket, or bank account details (for transaction processing only)
• Deposit and withdrawal history
• Transaction reference numbers

c. Technical Information

• IP address and device identity
• Browser type and version
• Operating system
• Login time and session duration
• Information obtained from cookies and tracking technologies

d. Gaming Activity Information

• Betting history and gaming behaviour
• Win and loss records
• Bonus usage details

4. Why We Use Your Information

pbc8 uses collected information for the following purposes:

• Account Management: To create, verify, and manage your account.
• Identity Verification (KYC): To prevent fraud and ensure legal compliance.
• Financial Transactions: To process deposits and withdrawals.
• Customer Support: To resolve your complaints and questions.
• Responsible Gaming: To identify and prevent problem gambling behaviour.
• Security: To prevent fraud, money laundering, and other illegal activities.
• Technical Improvement: To improve platform performance and user experience.
• Marketing Communications: To inform you of bonuses and promotional offers, only with your consent.

5. Legal Basis for Processing Information

We process your information on the following legal grounds:

• Contractual Performance: To fulfil the terms of the agreement made with you for service delivery.
• Legal Obligation: To comply with applicable laws and regulations.
• Consent: Where you have given explicit consent.
• Legitimate Interest: To prevent fraud and ensure platform security.

6. Who Your Information May Be Shared With

pbc8 never sells your personal information to third parties. However, information may be shared in a limited way in the following circumstances:

• Payment Processors: To complete transactions via bKash, Nagad, Rocket, or bank transfer.
• Technology Service Providers: Trusted partners engaged for hosting, cybersecurity, and analytics services.
• Law Enforcement Agencies: In cases of court orders or legal obligations.
• Responsible Gaming Organisations: To support problem gamblers when necessary.

We have strict data processing agreements with all third-party partners, and they may only use information for specified purposes.

7. Cookies and Tracking Technologies

The pbc8 website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser.

Types of cookies we use:

• Essential Cookies: Required for the basic functioning of the website. These are used to maintain login sessions and ensure security.
• Functionality Cookies: Help remember your preferences and language settings.
• Analytics Cookies: Help analyse website traffic and user behaviour.
• Marketing Cookies: Used to display relevant advertisements based on your consent.

You can control or disable cookies by changing your browser settings. Please note that disabling some cookies may prevent you from using all features of the website.

8. How We Keep Your Information Secure

pbc8 follows industry-standard security measures to protect your personal information. Our security framework includes:

• SSL Encryption: All data transferred between your browser and our servers is protected with SSL/TLS encryption.
• Data Encryption: Sensitive information stored on our systems is kept using advanced encryption methods.
• Access Controls: Only authorised staff can access the information they need.
• Regular Security Audits: The security of our systems is tested on a regular basis.
• Firewall and Intrusion Detection: Advanced systems are used to prevent unauthorised access.
• Two-Factor Authentication: For additional account security.

However, no method on the internet is completely secure. We therefore advise you to keep your account password confidential and avoid logging in from unfamiliar devices.

9. How Long Your Information Is Retained

We retain your information only for as long as necessary. Generally:

• Information for active accounts is retained for as long as the account remains active.
• Financial transaction records are retained for a set period after account closure due to legal obligations.
• Information related to responsible gaming may be retained for an extended period.
• Data related to withdrawn marketing consent is deleted in a timely manner.

10. Your Data Rights

As a user of pbc8, you have the following rights:

• Right of Access: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of incomplete or inaccurate information.
• Right to Erasure: The right to request deletion of your information in certain circumstances.
• Right to Restrict Processing: The right to request that processing of your information be limited in certain circumstances.
• Right to Data Portability: The right to receive your information in a structured and readable format.
• Right to Object: The right to object to the processing of your information for certain purposes.
• Right to Withdraw Consent: The right to withdraw consent for marketing communications at any time.

To exercise these rights, please contact our support team. We will respond to your request within the legally required timeframe.

11. Privacy Protection for Minors

pbc8 is for users aged 21 and above only. We do not knowingly collect information from anyone under the age of 21. If we become aware that information has been collected from a minor, we will immediately delete that information and close the associated account.

If a parent or guardian believes their child has opened an account on our platform, please contact us immediately.

12. Third-Party Links

Our platform may sometimes contain references to third-party services or technologies. However, this privacy policy applies only to pbc8's own data processing. Third parties may have their own separate privacy policies, and we have no responsibility in that regard.

13. How This Policy Is Updated

We may update this privacy policy from time to time. For any significant changes, we will:

• Update the "Last Updated" date on this page.
• Notify you at your registered email address for important changes.
• Display a notice on the platform.

Continuing to use the platform after any changes means you have agreed to the updated policy. We therefore recommend visiting this page regularly.